Privacy Policy

1. Introduction

Welcome to Hierronix Care. We respect your privacy and are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us through our website, we collect your name, email address, phone number, and any other information you provide in your message. This information is used solely to respond to your inquiry.
• Server Logs: Our hosting provider (Netlify) may collect basic connection information including IP addresses as part of standard server logs. We do not use this information to identify individual visitors.

Note: We do not use any third-party analytics, tracking cookies, or other visitor tracking technologies on this website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your inquiries and provide customer support
• Process and fulfill your service requests
• Improve our website and services
• Send you promotional communications (with your consent)
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services, including:

• Netlify: Our website is hosted on Netlify. When you submit information through our contact form, Netlify processes this information on our behalf. You can review Netlify's privacy policy at https://www.netlify.com/privacy/.
• Google Fonts: We use Google Fonts to display certain fonts on our website. Google may collect information about your use of these fonts.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)

To exercise these rights, please contact us using the information in the "Contact Us" section below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.